Kopitiam Station @ Berjaya Times Square

I seldom do review for restaurant or coffee shop but this outlet managed to make me sit down and write a real nice review on them. Alrite, this evening Nico and I went to this outlet for a late lunch. Initially we wanted to had our lunch at Wong Kok Tea house, but we decided to try the other outlet. So we end up in Kopitiam Station.

Well, we sat on the table #1, and there is a wireless service call button which you can call for the waiter when you need their service. We are really hungry at that moment, so the moment we sat down, we press the call for service. We waited there patiently for about 1 minute however there is no waiter approching us. We thought that maybe they forgot about the call or too busy at the moment, so we call once again. However it still the same, so we just shout for the waiter to come here. To my surprise the waitress come here empty handed even though the menu was just right beside her. Even a primary school kid knows that we wanted to order for something. Alright, fine.. we calm down and ask for the menu politely. Then it takes her 1 more mintues to get the damn menu which is just few steps away.

After we get the menu, and we settled with the food we want we press the call again in order for us to order the food. As usual, no one was entertaining us. I've seen the waiter and waitress was busy walking here and there and assemble at the counter as if they were very busy. In fact at that time there was only a few table of customers. Is really annoying, and finally another waitress came and took our order.

Again we waited for a long time in order for our food to come. The waiter who serves our drinks accidentally drop the straw on the floor. Then he apologize and never came back, which I thought he would get another straw for us. What the..... Ok.. I asked another waiter for a new straw and the food finally come. Guess what? the waitress put the food and goes away. That's it. We waited for few minutes and no one gives us the fork and spoon. What? They expect me to eat tomyam using my hand? calm down and eat our food. The food was not really nice and for me, I felt that mamak stall at the road side taste even better than that. Maybe it was due to the service they provide, not really the food's fault.

Then we still naively believe that actually the button still serves it purpose, and we press it in order to call for bill. I guess you guys know what happen next right? Ya.. we waited for around 5-10minutes, there is no waiter or waitress walk to our place. Then out of no choice, we have to shout for the waiter to bill. The waiter told us to wait and he walks away. Again never comes back, so we have to shout for waiter again, and another waiter comes. We ask for the bill again, and he says ok then walk away. It takes them more than 5minutes to generate the damn bill and takes another 5minutes to produce the change back to us.

What a great outlet. For me I would never ever go to the outlet again and for you, is up to you to decide whether you still prefer to give them a visit after reading my review.

:)