For those who are commutes through RapidKL public transport would be aware of the surprise change made by RapidKL. As usual RapidKL love to make some surprise changes and though they did provide a notice/memo before changes took place, but usually it happens few days before changes commited. Commuters who don't often pay attention to the tiny unattractive white paper from RapidKL would be caught in real surprise most of the time. Commuters that does not use RapidKL daily (eg: weekly, or few times a month) falls into the victim list too. I've been commutes for almost 3 years in KL city, and the surprise I got from them include :
1. Sudden change of bus routes, which either re-routed or route has been cancelled.
2. Out of sudden, Touch N Go cards was not supported/not accepted.
3. Change of bus schedule.
This month, they gave us another brand new surprise. RapidKL has stopped selling SEPADU (Alliance) and SEMUA (All) tickets manually. The only way to get this ticket is by using Touch N Go for the transaction. This eventually might be replacing all manual tickets available. Thus Touch N Go is the only way to travel. Well this might be a very good idea for promoting the convenience of using the Touch N Go card while travel. However you might need to think again. As per current infrastructure, reloading your Touch N Go card is not an easy task. First, not ALL LRT stations has the service of reloading your Touch N Go card. Second, even if you managed to find the LRT stations that provide such service, they are not available for all times. Third, Touch N Go frequently out of service for a long period. Fourth, if you only commutes in bus instead of lrt, hell you have to purposely go LRT stations or locate a Maybank ATM that supports Touch N Go reload.
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Tuesday, March 11, 2008
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Posted by littleway at 1:45 PM
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